Privacy Policy

Privacy Policy for 4×4 Repair Pharr Texas

Introduction

Welcome to the online platform of 4×4 Repair Pharr Texas, a trusted name in automotive services. We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of data when you interact with our website (https://4×4-repair-pharr-texas.rgv4x4shop.com), applications, and services.

Scope

This policy covers all aspects of your interaction with our digital presence, including but not limited to:

  • Our official website and any subdomains or pages linked thereto.
  • Mobile applications and software developed by us for user access to our services.
  • Online services, tools, and resources provided through our platform.

Please note that this policy does not extend to third-party websites, apps, or services you may access through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

Your privacy is respected at every step of your interaction with us:

  • Authorized User Activity: If you use our applications or services as an authorized user, we collect and process data necessary for service provision and account management.
  • Website Visits: When you visit our websites, we may gather information about your device, browser type, and IP address to enhance your experience and analyze website performance.
  • Communication: We may contact you via email, calls, or text messages (SMS) regarding orders, newsletters, promotions, or service updates.

Personal Data Collection

We collect various categories of personal data to improve our services and personalize your experience:

  1. Account Information: Details required for creating and managing your user account, such as name, email address, and password.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  3. Financial Information: We may collect bank account details or other financial records to facilitate payments and accounting purposes.
  4. Purchase Information: Details about products or services you’ve ordered, including quantities, dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
  6. Location Data: With your consent, we may access your location data to provide personalized local services.
  7. Feedback and Reviews: Comments, reviews, and ratings you submit to share your experiences with our products or services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms (e.g., name, profile picture).
  9. Product Information: Details about products you’ve viewed, searched for, or added to your cart on our e-commerce platform.

Cookies and Similar Technologies

We use cookies and similar technologies for various purposes:

  • Strictly Necessary: These cookies are essential for website functionality and user navigation. They enable features like login sessions and shopping carts.
  • Preference and Analytics: We use these to remember your preferences, provide personalized content, and analyze website performance. Our Cookie Manager allows you to manage non-essential cookie choices.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized.
  • We may retain certain data for longer periods to comply with tax, accounting, or legal obligations.

Data Security Measures

Protecting your data is our top priority:

  • Encryption: We employ encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to handle data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adult users only, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Data Rights

Depending on your location, you have several rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its processing details.
  • Rectification: Correct any inaccurate or incomplete personal data we have about you.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to certain exceptions.
  • Restriction: Limit our use of your personal data in specific situations.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your relationship with us.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer via the provided contact details.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or unsubscription from communications, please contact us:

  • Email: contact@4×4-repair-pharr-texas.rgv4x4shop.com
  • Address: 4×4 Repair Pharr Texas, Privacy Team, [Street Address], [City, State, Zip Code]